Current Patients
Communication and After Hours Policies
After-Hours Communication:
General Hours: Monday-Friday 9am-5pm.
If you are experiencing a medical emergency, please hang up and call 911 immediately.
Your text will be reviewed on the next business day (Monday if it is the weekend).
If you have an urgent concern that cannot wait until the next business day, you may call the same number you have texted and leave a voicemail. While I cannot guarantee after-hours availability, I will return your call or respond to your text if I am able.
Don't Delay Needed Care
Please do not delay seeking medical care if your condition requires a timely evaluation. If you need care before I am available, please seek out the appropriate level of care, such as an urgent care or emergency department.
General Expectations Around Communication
- Text messages: response within 24 business hours
- Emails: response within 7 business days
For any urgent or emergent medical needs, please seek care at urgent care or the emergency room—do not wait for a response from me.
If you have not heard back from me within the timeframes above, please try contacting me using a different method. I generally respond within these timeframes, so if you haven't received a reply, it's possible that your message did not come through.